A good reference librarian:
- Assesses resources
- Knows how to access the resources
- Understands how the resources are organized
- Helps users understand information needs
- Helps users learn to assess and access
And now needs to:
- Understand new technologies underlying important new resources
- Understand new organizational schemes (i.e., metadata beyond MARC)
- Provide new value-added services to use new resources
- Help build new virtual collections to serve users