User Experience Librarian Job Description
Library seeks an individual who understands and is able to articulate what a great library user experience should be, and who has the desire and ability to translate that knowledge into practice. Our ideal candidate will engage colleagues to develop innovative ideas that will turn our library into the campus destination where students WANT to be and create passionate library users who WANT to use our resources. As our user experience specialist this librarian makes sure our services and instructional products are both easy and pleasurable to use. The UX Librarian has demonstrated experience in observing and interviewing both current and potential library users to developing an inventory of user needs and preferences. Shifting library services and products from the mundane to the unexpected and memorable is a core responsibility of this position. The UX Librarian also brings to the library a perspective of totality in developing a user experience; the library experience must be consistent across all library services points, non-public operations and extend out into the user community. Past experience with a variety of survey and assessment methods, including user satisfaction surveys, focus groups, one-on-one interviewing and anthropological research techniques is highly desirable. Other desirable qualities include knowledge of design thinking methods, demonstrated knowledge of the user experience literature, and degrees or demonstrated experience in fields such as computer science, cognitive pyschology, anthropology, human factors research or marketing.
from your friend and mine, Steven Bell
Brian Mathews is a User Experience Librarian at Georgia Tech